Privacy Policy
Introduction
At Bizmize Group Inc. (“we,” “our,” or “the Company”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, including through our website at https://bizmize.com, or when you communicate with us via email, phone, SMS, social media, or mail. By using our services, you agree to the terms outlined in this Privacy Policy.
Grounds for Data Collection
We collect and process your personal information to fulfill contractual obligations, provide services, protect legitimate business interests, and comply with legal and regulatory requirements. By using our services or interacting with us, you consent to these practices.
What Information We Collect
We collect personal and non-personal information. Personal information includes identifiable data such as your name, email, phone number, billing details, geolocation data, and mailing address. Non-personal information includes unidentifiable data such as browser types, device identifiers, operating systems, and aggregated website usage data. Personal information is provided directly by you through forms, emails, SMS, phone calls, social media interactions, or mailed correspondence, or it is collected automatically via cookies or third-party analytics tools.
How We Use Your Information
Your personal information is used to provide and improve our services, manage customer inquiries, send communications about updates or promotions, and address technical or billing-related issues. We may contact you via email, phone, SMS, social media platforms, or traditional mail for account-related or billing communications. Customers with active accounts cannot opt out of receiving essential communications related to their account, billing, or service updates. However, you may opt out of receiving marketing or promotional emails by using the unsubscribe link in such emails or by notifying us directly.
Sharing of Information
We do not sell, rent, or share your personal information, except as necessary for service provision or compliance with legal obligations. Information may be disclosed to trusted service providers, legal authorities, or as part of a business transaction such as a merger or acquisition.
Cookies and Analytics
Cookies and similar technologies are used on our website to improve functionality and user experience. Cookies help track website usage, remember preferences, and enable analytics tools such as Google Analytics to monitor and optimize our services. You can manage or disable cookies in your browser settings; however, doing so may limit functionality.
Retention of Information
We retain your personal information for as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes. When no longer needed, personal data is securely deleted or anonymized.
User Rights
You have the right to access your personal information, request corrections, limit or object to processing, and request deletion where legally permissible. To exercise these rights, please contact us via email, phone, SMS, or mail using the contact details below. Note that these rights may be subject to certain legal or contractual limitations, especially for customers with active accounts, as we are obligated to send essential service-related communications.
Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If you believe a minor has provided personal information, please contact us to have it removed.
Security of Information
We use technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or misuse. However, no system can guarantee absolute security, and we cannot be held responsible for breaches beyond our control.
International Data Transfers
In some cases, personal information may be transferred to jurisdictions outside Canada. We ensure such transfers comply with applicable data protection standards through adequate safeguards or transfer agreements.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, with the effective date updated accordingly. Continued use of our services constitutes your agreement to the revised terms.
How to Contact Us
We may contact you via email, phone, SMS, social media, or mail for service updates, inquiries, or promotions. You can contact us at any time regarding this Privacy Policy or your personal information at:
Bizmize Group Inc.
Email: support@bizmize.com
Last Modified: November 19, 2024